Premium Transcription Services

We accept all common audio and video formats including MP3, WAV, M4A, MP4, MOV, AVI, WMV, and more. For video files, we can extract and transcribe the audio track automatically. If you have a less common format, feel free to contact us and we'll let you know if we can support it. Maximum file size is 2GB through our web uploader, but we can accommodate larger files through alternative methods.

We use a multi-step quality assurance process that combines advanced speech recognition technology with human expertise. First, our AI creates an initial transcript. Then, professional transcribers review and correct the transcript while following your specific instructions. Finally, a second proofreader checks for any remaining errors. All our transcribers are native speakers and undergo rigorous training. We guarantee 99% accuracy for all our transcription services when the audio quality is clear.

Yes, we specialize in transcribing challenging audio with multiple speakers, background noise, or accents. Our system can identify and label different speakers automatically. For best results with multiple speakers, you can provide us with a list of speaker names if available. For poor quality audio, we may request a sample first to assess feasibility. In extreme cases, we might recommend audio enhancement services before transcription.

Absolutely. We take confidentiality very seriously. All transcribers and staff sign strict NDAs, and your files are encrypted during transfer and storage. We comply with GDPR and other privacy regulations. You can request additional security measures like two-factor authentication for your account. For highly sensitive content, we offer secure transcription options with additional protections. We can also sign additional NDAs if required for your project.

We offer unlimited free revisions to ensure you're completely satisfied with your transcript. If you find any errors or need formatting changes, simply let us know what needs to be corrected and we'll take care of it promptly. For expedited and rush services, revisions are prioritized. Most revision requests are completed within 4-12 hours depending on the scope of changes needed.

Yes, we offer volume discounts for large projects and special rates for ongoing transcription needs. Our enterprise plans provide dedicated account managers, custom workflows, and API access for high-volume clients. Discounts start at 10% for projects over 10 hours of audio per month and can go up to 30% for very large volumes. Contact our sales team through the form above to discuss your specific needs and get a custom quote.